Yago X Socialsky: Delegate & Focus

The challenge: Moving from reactive to controlled insurance management

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Socialsky is a Belgian agency specialising in social media management for businesses and brands. With a team of 30 spread across Brussels and Antwerp, the agency supports brands such as Basic-Fit, Delhaize and Leonidas through its Social OS - an integrated system combining strategy, content creation, community management, influencer marketing and social ads. The agency is in a period of strong growth, with all its energy focused on its core business.

Before Yago, insurance management came down to a reactive approach: policies existed, but no one was really on top of them. It was often only when a claim arose that the question of whether - and by whom - the company was covered would come up. For a growing organisation, this lack of visibility was a real risk.

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The solutions Yago brought to the table

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1.  Structured, proactive management: Yago took charge of contract monitoring, allowing Frédéric to move from simply enduring his insurance policies to actually being in control of them. Questions no longer arise at the moment of a claim.

2. A human, direct relationship: What convinced Socialsky was not primarily a tool or a pricing offer, but a responsive team — solution-oriented and clearly committed to its mission.

3. Day-to-day responsiveness and efficiency: When a question comes up, an answer follows. No delays, no unreachable contacts: a straightforward, functional relationship.

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"I recommend Yago to any company like ours that doesn't have the time to manage these things on a daily basis. With Yago, you can be confident that you have access to experts who handle your insurance contracts - completely stress-free.."‍

Frédéric Van Damme, CEO of Socialsky

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